Frequently Asked Questions
Everything you need to know about your Dressmezee order
How long does shipping take?
Standard shipping typically takes 3-5 business days, while express options are available for next-day delivery on orders placed before 2 PM GMT.
What is your return policy?
We offer a 14-day return window from the date you receive your items. All garments must be unworn, with original tags attached and no signs of makeup or perfume.
How do I know which size to order?
Each product page features a detailed size guide. Our styles are generally true to size, but we recommend checking the specific fabric stretch and fit notes in the description.
Do you ship internationally?
Yes, we ship to over 100 countries worldwide. International shipping times and costs vary by location and will be calculated at checkout.
How can I track my order?
Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to follow your parcel's journey.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and buy-now-pay-later options such as Klarna and Clearpay for eligible customers.